Design Thinking explained with life experiences

Yesterday I was invited at the VNSG focusgroup CRM to talk about Design Thinking. With the experiences of 5+ customers and events like InnoJam I covered the following topics:
  • What is Design Thinking?
  • What phases do you have to go through?
  • Where can you apply Design Thinking?
  • SAP & Design Thinking
  • SAP Apphaus
  • The Next View Design & Experience Center Amsterdam (opening December 2015)


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