Yesterday I was invited at the VNSG focusgroup CRM to talk about Design Thinking. With the experiences of 5+ customers and events like InnoJam I covered the following topics:
- What is Design Thinking?
- What phases do you have to go through?
- Where can you apply Design Thinking?
- SAP & Design Thinking
- SAP Apphaus
- The Next View Design & Experience Center Amsterdam (opening December 2015)