Design Thinking with field service engineers (continued)

In december I had a talk at the VNSG UX focusgroup, it was a next chapter in my Design Thinking with Field Service Engineers story. As we are in the middle of development, I have added some examples why Design is also important during Development.

Make sure that your designer is still involved during the development process. Developers encounter issues during realisation that might require a change in design. Only a close collaboration enables that these changes will be in line with the overall design.


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